The Management Team at Montero Traducciones S.L., in the course of their activity related to “Professional Translation Services” and in order to achieve the highest level of client, employee and stakeholder satisfaction, sets forth this Policy in which it commits to:

  • Protect the environment, prevent pollution and respect the commitments undertaken in this regard
  • Create a culture of Quality and Social and Environmental Responsibility that is adopted by the employees as the foundation of the company’s activity
  • Respect the principles of accountability, transparency, ethical behavior as set forth in their Code of Ethics, with respect to their stakeholders, legality, international code of conduct and Human Rights
  • Comply with all the applicable legal requirements and all those the company has committed to in terms of Quality, Environment and Social Responsibility.
  • Continuously improve the performance of the Management System so as to also improve the company’s ability to adapt and react.
  • Encourage and Promote the communication between and relationship with its providers in order to increase its involvement in projects
  • Guarantee employees receive the training, motivation and technical resources necessary to carry out their work

All these principles form the reference framework that Montero Traducciones uses to set its objectives.

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    The satisfaction of our clients and providers is one of our key concerns. The processes adopted through this Standard help make our quality management system more effective.
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    Commitment to the environment. It is our duty to preserve it and not harm it in the course of our business activity. By implementing this Standard, Montero Traducciones commits to the environment, as a socially responsible company.
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    We are the first company in the sector in Spain to be certified with this Standard. Shareholders, clients, employees, providers, NGOs: they all form part of our group of stakeholders, and provide the company with its unique identity.
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    Standard EN 15038 encompasses a set of quality criteria and metrics that are specifically suited to translation companies. They help optimize resources and contribute to making the company more efficient.